Virtual Assistant: Admin, Social Media & E‑Commerce

Jobtailor; Milwaukee (WI); On-site; USD 21,000 - 34,000; Full time

Job summary

Jobtailor in Milwaukee offers a Virtual Assistant role supporting administrative tasks, calendar management, and digital file organisation. You will handle customer service via email and social media, assist with posting and engaging on social channels, and help manage e-commerce operations, inventory, and product listings.

You will also prepare content for YouTube and other platforms, perform data entry and reporting, and conduct general research to support the team.

Qualifications

• Proven experience as a Virtual Assistant or similar administrative role.
• Excellent written and verbal communication with high attention to detail.
• Strong organizational and time-management skills.
• Ability to prioritise tasks and work independently.
• Proficient in Microsoft Office Suite and Google Workspace.
• Familiarity with e-commerce platforms and CRM systems is advantageous.
• Proactive problem-solver with positive attitude.
• Interest in natural hair and body care industry desirable.

Responsibilities

• Provide high-level administrative support, including managing calendars, organising digital files, and handling correspondence.
• Manage customer service enquiries via email and social media platforms.
• Assist with social media channels by scheduling posts, monitoring engagement, and interacting with the community.
• Support e-commerce operations through order processing, inventory updates, and product-listing management.
• Prepare and organise content for the YouTube channel and other digital platforms.
• Perform data entry, maintain accurate records, and generate reports as required.
• Conduct general research and other administrative tasks to support the team.

Skills

Virtual Assistant

Communication Skills

Organization

Time Management

Microsoft Office

Google Workspace

Social Media

Tools

Google Workspace

Microsoft Office

CRM Systems

Social Media Platforms

E-commerce Platforms

Job description

Jobtailor in Milwaukee offers a Virtual Assistant role supporting administrative tasks, calendar management, and digital file organisation. You will handle customer service via email and social media, assist with posting and engaging on social channels, and help manage e-commerce operations, inventory, and product listings.

You will also prepare content for YouTube and other platforms, perform data entry and reporting, and conduct general research to support the team.