Remote Administrative Coordinator: Client Support & Ops

Consumer Direct Care Network; Missoula (MT); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Healthcare benefits

Vacation and paid time off

401(k) Retirement plan

Life Insurance

Flexible Spending Account

Employee Assistance Program

Pet Insurance

Job summary

Consumer Direct Care Network is hiring an Administrative Coordinator I in Missoula, MT. The role focuses on high-volume phone support, enrollment processing, and coordinating referrals and authorizations to keep information accurate and organized.

You will communicate with customers by phone, email, messaging, and chat while delivering timely, helpful service and supporting daily office tasks as needed.

Qualifications

• Customer service or call center experience with phone, email, chat or messaging.
• Ability to complete a background screening.
• Reliable internet if working remote/hybrid position.

Responsibilities

• Serve as primary contact for clients and team members with high-volume phone support.
• Process enrollment paperwork and coordinate referrals and authorizations.
• Maintain accurate records and answer questions by phone, email, or chat.
• Assist with administrative projects and daily office needs.

Skills

Customer service

Call center experience

Communication

Bilingual communication

Education

High school diploma or GED

Job description

Consumer Direct Care Network is hiring an Administrative Coordinator I in Missoula, MT. The role focuses on high-volume phone support, enrollment processing, and coordinating referrals and authorizations to keep information accurate and organized.

You will communicate with customers by phone, email, messaging, and chat while delivering timely, helpful service and supporting daily office tasks as needed.