Remote Administrative & Case Support Specialist

Socket.dev; United States; On-site; USD 40,000 - 64,000; Full time

Benefits offered by this job

Competitive base salary

Comprehensive benefits package (health

Job summary

Socket.dev is seeking an Administrative Assistant to provide case management and operations support. You will handle calls from providers, claimants, attorneys and accounts, and enter information into CASEANYPLACE, ensuring timely processing.

You will generate correspondence, prepare letters and reports, and maintain organized documentation while delivering responsive service in a fast-paced environment. A High School Diploma or equivalent is required, with the option of an associate or

Qualifications

• Ability to work in a fast-paced environment with minimal errors and deadlines.

Responsibilities

• Receive calls from providers, claimants, Attorneys and Accounts and forward as needed.
• Generate and process TCM and FBCM correspondence per policy.
• Prepare CM letters and reports received via email or fax.
• Create letters within 24-48 hours of request from case manager.
• Enter medical records/information into CASEANYPLACE and forward to case manager.
• Enter and send documents (intro letters, authorization letters, visit confirmations, medical record requests).
• Contact adjusters as directed by the Case Manager.
• Enter daily billable time and notes in CASEANYPLACE.
• Perform other administrative assistant duties as assigned.

Skills

Accountability

Adaptability

Communication

Customer Service

Organization

Professionalism

Teamwork

Education

High School Diploma or equivalent

Associate or Bachelor's degree a plus

Tools

CASEANYPLACE

Job description

Socket.dev is seeking an Administrative Assistant to provide case management and operations support. You will handle calls from providers, claimants, attorneys and accounts, and enter information into CASEANYPLACE, ensuring timely processing.

You will generate correspondence, prepare letters and reports, and maintain organized documentation while delivering responsive service in a fast-paced environment. A High School Diploma or equivalent is required, with the option of an associate or