Care Coordination & Case Support Specialist

Socket.dev; Venice (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Socket.dev is seeking a dedicated support professional for Integrated Case Management in Florida. The role focuses on assisting Case Managers with documentation, communications, and timely discharge planning to support patient throughput and regulatory compliance.

The incumbent will liaise with patients, families, and hospital staff, ensuring accurate records and responsive service in a fast-paced healthcare environment.

Qualifications

• Minimum two years of customer service experience in healthcare or related setting.
• High School Diploma, GED, or Certificate; Associate's degree in related field preferred.

Responsibilities

• Provide support to Case Managers to ensure case management services are documented and processed.
• Act as liaison for patients, family, and hospital staff to maintain patient satisfaction and throughput.
• Assist with discharge planning and transition to post-acute services, ensuring regulatory compliance.

Education

High School Diploma or GED

Associate's degree in related field

Certificate

Job description

Socket.dev is seeking a dedicated support professional for Integrated Case Management in Florida. The role focuses on assisting Case Managers with documentation, communications, and timely discharge planning to support patient throughput and regulatory compliance.

The incumbent will liaise with patients, families, and hospital staff, ensuring accurate records and responsive service in a fast-paced healthcare environment.