Remote Accounts Receivable Resolution Specialist

Connections Health Solutions; Columbus (OH); Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

401k

PTO

Parental Leave

FSA

Job summary

Connections Health Solutions is hiring an Accounts Resolution Specialist for a fully remote role across multiple states. You will manage insurance billing follow-up, appeals, and denial resolutions while coordinating with patients, payers, and internal teams.

Ideal candidates have 2+ years in claims follow-up and denial management, 5+ years in physician/facility billing, and 1+ year of remote work. Strong customer service and analytical skills are essential.

Qualifications

• 2 years of insurance claims follow-up.
• 2 years of claim denial management.
• 5 years of experience within a physician and/or facility business office.
• 1 year of experience working in a remote environment.

Responsibilities

• Follow up on daily accounts to reduce A/R.
• Validate denied claims and determine resolution (authorization/retro authorization/precertification).
• Submit appeal letters and payer documentation using WAYSTAR.
• Prioritize workload to improve collections efficiency.
• Document actions in Avatar and WAYSTAR with standardized notes.

Skills

Insurance claims follow-up

Claim denial management

Remote work experience

Physician/facility billing

Education

High School diploma

Job description

Connections Health Solutions is hiring an Accounts Resolution Specialist for a fully remote role across multiple states. You will manage insurance billing follow-up, appeals, and denial resolutions while coordinating with patients, payers, and internal teams.

Ideal candidates have 2+ years in claims follow-up and denial management, 5+ years in physician/facility billing, and 1+ year of remote work. Strong customer service and analytical skills are essential.