Remote Accounts Receivable Resolution Specialist

Connections Health Solutions; South Carolina; Remote; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance

401k match

PTO 160 hours + holidays

EAP program

Parental leave

Job summary

Connections Health Solutions is seeking an Accounts Resolution Specialist for a fully remote role across multiple states including SC. You will manage insurance follow-up, appeals, and denial resolution, coordinating with patients and payers to optimize cash flow.

The role requires strong knowledge of insurance billing, denial management, and experience in a physician/facility business office. Remote work and prior remote experience are preferred.

Qualifications

• High School diploma required or GED equivalent.
• 2 years of insurance claims follow-up.
• 2 years of claim denial management.
• 5 years in physician/facility business office.
• 1 year of remote work experience.

Responsibilities

• Follow up on daily accounts to reduce A/R.
• Validate denied claims and determine resolution.
• Submit appeal letters and payer documentation via WAYSTAR.
• Prioritize tasks to improve collections efficiency.
• Document actions in Avatar and WAYSTAR.
• Meet department productivity requirements.
• Communicate opportunities with leadership in SBAR format.
• Support charge of communications with patients and payers.
• Assist with other duties as assigned.

Skills

Insurance claims follow-up

Claim denial management

Remote work experience

Physician/facility billing experience

Education

High School diploma / GED or international equivalent

Bachelor’s degree in health care or related field

Job description

Connections Health Solutions is seeking an Accounts Resolution Specialist for a fully remote role across multiple states including SC. You will manage insurance follow-up, appeals, and denial resolution, coordinating with patients and payers to optimize cash flow.

The role requires strong knowledge of insurance billing, denial management, and experience in a physician/facility business office. Remote work and prior remote experience are preferred.