Remote Accounts Receivable Resolution Specialist

Connections Health Solutions; Minneota (MN); Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

401k plan with company match

PTO and holidays

Employee Assistance Program (EAP)

Job summary

Connections Health Solutions is seeking an Accounts Resolution Specialist for a fully remote role across supported states. You will manage insurance billing, follow-up, and appeals to secure timely payments while supporting patient and payer communications.

Strong knowledge of denials, eligibility rules, and reimbursement processes is required. The role emphasizes independent decision-making, accuracy, and collaboration with leadership to reduce A/R and improve cash flow in a physician/facility

Qualifications

• 2 years of insurance claims follow-up.
• 2 years of claim denial management.
• 5 years of experience within a physician and/or facility business office.
• 1 year of experience working in a remote environment.

Responsibilities

• Follow up on daily accounts to reduce A/R.
• Validate denied claims and determine resolution.
• Submit appeal letters and documentation using Waystar.
• Prioritize work to increase collections efficiency.
• Document actions in Avatar and Waystar.
• Meet department productivity requirements.
• Communicate opportunities with leadership using SBAR.
• Respond to inquiries per department guidelines.

Skills

Insurance claims follow-up

Claim denial management

Remote work experience

Customer service

Education

High School diploma

Bachelor’s degree in healthcare

Job description

Connections Health Solutions is seeking an Accounts Resolution Specialist for a fully remote role across supported states. You will manage insurance billing, follow-up, and appeals to secure timely payments while supporting patient and payer communications.

Strong knowledge of denials, eligibility rules, and reimbursement processes is required. The role emphasizes independent decision-making, accuracy, and collaboration with leadership to reduce A/R and improve cash flow in a physician/facility