Remote Accounts Receivable Resolution Specialist

Connections Health Solutions; Phoenix (AZ); Remote; USD 52,000 - 78,000; Full time

Benefits offered by this job

Health insurance

401k plan

PTO 160 hours + 12 holidays

Parental leave

Job summary

Connections Health Solutions is seeking a dedicated Accounts Receivable Resolution Specialist for a fully remote, full-time day shift. You will drive timely billing follow-up, appeals, and denials resolution, serving as a primary liaison between patients, payers, and the billing team to protect the organization's financial viability.

The ideal candidate has at least 2 years in insurance follow-up and denial management, 5 years in physician/facility billing, and proven ability to work effectively

Qualifications

• High School diploma or GED required.
• 2 years of insurance claims follow-up.
• 2 years of claim denial management.
• 5 years of experience within a physician and/or facility business office.
• 1 year of experience working in a remote environment.
• Vaccination policy requires fully vaccinated status or approved exemption.
• Flu shot or exemption requiring masking during flu season.

Responsibilities

• Follow up on daily accounts to reduce AR and improve cash flow.
• Validate denied claims and determine appropriate denial resolution.
• Submit appeal letters and payer documentation using WaySTAR.
• Document actions in Avatar with standardized notes.
• Meet productivity requirements and communicate opportunities to leadership.
• Assist in AR reduction initiatives and cross-department collaboration.
• Perform other duties as assigned.

Skills

Insurance claims follow-up

Claim denial management

Remote work

Customer service

Education

High School diploma

Bachelor’s degree (preferred)

Tools

WaySTAR

Avatar

Job description

Connections Health Solutions is seeking a dedicated Accounts Receivable Resolution Specialist for a fully remote, full-time day shift. You will drive timely billing follow-up, appeals, and denials resolution, serving as a primary liaison between patients, payers, and the billing team to protect the organization's financial viability.

The ideal candidate has at least 2 years in insurance follow-up and denial management, 5 years in physician/facility billing, and proven ability to work effectively