Remote Accounts Receivable & Collections Specialist

Turf Casa; Lakeway (TX); Remote; USD 27.000 - 38.000; Vollzeit

Benefits dieser Stelle

Paid time off - 10 days

6 paid holidays

Paid training

Schedules shared 2 weeks ahead

Pay review after 90 days

Employee product discounts

Zusammenfassung

Turf Casa in Lakeway, Texas, is seeking a billing follow-up specialist to manage overdue accounts from a remote U.S. location. You will review aging reports, contact customers with approved messages, record commitments, and route disputes for resolution while maintaining confidentiality and accurate records.

Ideal candidates bring clear communication, strong documentation, and discretion in handling sensitive financial information to support timely payments and customer satisfaction.

Qualifikationen

• Clear, respectful written and verbal communication about billing issues.
• Ability to interpret basic account balances, due dates, and aging information.
• Accurate documentation and organized follow-up.
• Good judgment about confidentiality and when to escalate a customer concern.

Aufgaben

• Review aging reports and identify accounts needing approved follow-up.
• Contact customers about overdue balances using authorized messages and procedures.
• Record payment commitments, questions, and disputes accurately.
• Route disputed charges to the appropriate decision-maker.
• Track follow-up dates and update staff on unresolved accounts.

Kenntnisse

Clear communication

Billing follow-up

Account aging interpretation

Documentation accuracy

Confidentiality judgment

Jobbeschreibung

Turf Casa in Lakeway, Texas, is seeking a billing follow-up specialist to manage overdue accounts from a remote U.S. location. You will review aging reports, contact customers with approved messages, record commitments, and route disputes for resolution while maintaining confidentiality and accurate records.

Ideal candidates bring clear communication, strong documentation, and discretion in handling sensitive financial information to support timely payments and customer satisfaction.