Remote Accounts Receivable & Billing Assistant

EarthLink; United States; On-site; USD 40,000 - 55,000; Full time

Job summary

EarthLink is seeking an Accounts Receivable/Billing Assistant to support billing processes, cash applications, and timely collection of payments. The role collaborates with internal teams and external customers to resolve billing questions and maintain accurate financial records.

Responsibilities include handling payments and invoices, monitoring aging reports, applying payments, and assisting with month-end close related to billing.

Qualifications

• High school diploma and experience in accounts receivable and billing support.
• Proficiency in MS Excel.
• Strong attention to detail and accuracy.
• Ability to manage multiple invoices and deadlines.
• Ability to analyze account discrepancies and resolve issues.

Responsibilities

• Process incoming customer calls for payments and invoice copies.
• Monitor accounts receivable aging reports and track outstanding customer balances.
• Assist in applying incoming payments and reconcile customer accounts to ensure accurate records.
• Follow up with customers regarding outstanding invoices and payment status.
• Investigate and resolve billing discrepancies, payment issues, and customer inquiries.
• Assist with month end close activities related to billing and accounts receivable.
• Prepare basic reports related to receivables, collections activity, and account status.
• Performs other related duties as assigned.

Skills

Attention to detail

Multitasking

Customer service

Excel

Accounting systems

Education

High school diploma

Tools

MS Office

Job description

EarthLink is seeking an Accounts Receivable/Billing Assistant to support billing processes, cash applications, and timely collection of payments. The role collaborates with internal teams and external customers to resolve billing questions and maintain accurate financial records.

Responsibilities include handling payments and invoices, monitoring aging reports, applying payments, and assisting with month-end close related to billing.