Remote Account Solutions Specialist

Credit Acceptance Corporation; Town of Texas (WI); Hybrid; USD 25,000 - 29,000; Full time

Benefits offered by this job

Work from home/remote

401K match

Tuition reimbursement

Paid training

Paid time off

Health benefits

Job summary

Credit Acceptance is seeking an Account Solutions Representative to join our remote Texas team. You will handle inbound and outbound calls to help customers bring accounts current, avoid repossession, and maintain a positive financial path.

The role offers above-market pay starting at $17.75–$20.85 per hour with uncapped monthly bonus, comprehensive benefits starting on day one, and flexible scheduling with remote work.

Qualifications

• High School Diploma required.
• Experience in customer service or collections is a plus.
• Comfort with phone-based communications and call handling.

Responsibilities

• Handle inbound and outbound calls to assist customers behind on auto loans.
• Create solutions to help customers bring accounts current and avoid repossession.
• Maintain accurate contact information and document interactions in the CRM.

Skills

Customer service

Call center experience

Communication skills

Education

High School Diploma

Job description

Credit Acceptance is seeking an Account Solutions Representative to join our remote Texas team. You will handle inbound and outbound calls to help customers bring accounts current, avoid repossession, and maintain a positive financial path.

The role offers above-market pay starting at $17.75–$20.85 per hour with uncapped monthly bonus, comprehensive benefits starting on day one, and flexible scheduling with remote work.