Remote Account Solutions Specialist

Credit Acceptance Corporation; Nevada (IA); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

401K match

Adoption assistance

Parental leave

Tuition reimbursement

Medical/dental/vision

Job summary

Credit Acceptance is seeking an Account Solutions Representative for a remote, Nevada-based position. You will work in the collections area, handling inbound and outbound calls to help customers get their accounts current and to prevent repossessions where possible.

The role includes paid training, above-market pay with uncapped monthly bonuses, and a comprehensive benefits package starting on day one, plus flexible scheduling and growth opportunities within the company.

Qualifications

• High school diploma required.
• Previous customer service or call center experience preferred.
• Basic internet and computer skills.

Responsibilities

• Help customers stay on the road to a better financial future by contacting them about past-due accounts.
• Create solutions to stop repossession or bring accounts current where possible.
• Handle inbound and outbound calls with customers to resolve account status and requests.

Skills

Customer service

Education

High School Diploma

Job description

Credit Acceptance is seeking an Account Solutions Representative for a remote, Nevada-based position. You will work in the collections area, handling inbound and outbound calls to help customers get their accounts current and to prevent repossessions where possible.

The role includes paid training, above-market pay with uncapped monthly bonuses, and a comprehensive benefits package starting on day one, plus flexible scheduling and growth opportunities within the company.