Remote Collections Rep: Unlimited Earnings & Growth

Alliance Collection Agencies Inc.; Decatur (GA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid medical insurance

401(k) with discretionary bonus

Generous PTO

Company-provided equipment

Perks employee discount program

Job summary

Alliance Collection Agencies, Inc. is seeking a Collection Representative for a remote, full-time position in the GA region. The role focuses on guiding past-due balances to practical payment solutions, with a professional approach that respects consumers and adheres to compliance standards.

Initial training pays $20/hour, followed by $17/hour plus performance-based bonuses. Schedule is FT, with potential for additional shifts and benefits including medical, PTO, and company-provided equipment.

Qualifications

• Excellent communication skills, both verbal and written, with proper grammar and telephone etiquette.
• Ability to navigate multiple computer applications and databases.
• Proven ability to negotiate payment terms and handle objections.
• Reliable and punctual with strong self-management in a remote, structured environment.
• Demonstrated professionalism and integrity in collections practices.

Responsibilities

• Handle high-volume outbound and inbound calls with professionalism.
• Negotiate payment arrangements that meet consumer and company goals.
• Maintain accurate documentation and comply with laws and standards (FDCPA, etc.).
• Consistently meet performance metrics including quality and collections targets.
• Build trust quickly through active listening and effective communication.

Skills

Communication

Negotiation

Multitasking

Call handling

Empathy

Education

High School Diploma or equivalent

Job description

Alliance Collection Agencies, Inc. is seeking a Collection Representative for a remote, full-time position in the GA region. The role focuses on guiding past-due balances to practical payment solutions, with a professional approach that respects consumers and adheres to compliance standards.

Initial training pays $20/hour, followed by $17/hour plus performance-based bonuses. Schedule is FT, with potential for additional shifts and benefits including medical, PTO, and company-provided equipment.