Remote Customer Service Pro - Paid Training & Benefits

Account Control Technology; Houston (TX); Remote; USD 17,000 - 24,000; Full time

Benefits offered by this job

Work from home

Paid training

Commission opportunity

401k with employer match

Paid time off

Job summary

Account Control Technology is seeking a Remote Customer Service Representative to handle customer inquiries and account management from a home-based setting. Training starts soon with structured hours and on-call rotation for outages.

You will document details, explain account statuses, and ensure compliance with regulations while pursuing opportunities to offer additional products and services. A positive, reliable communication style is essential.

Qualifications

• Detail oriented with ability to organize and prioritize work.
• Two years in a call center environment preferred.
• Strong communication and professionalism required.
• Excellent attendance and reliability.
• Proficient with Microsoft applications; ability to learn software quickly.

Responsibilities

• Assist customers with inquiries/concerns.
• Document account information accurately in client system.
• Explain account status and inquiries to customers.
• Adhere to state and federal regulations relevant to duties.
• Assist customers with delinquent accounts per state guidelines.
• Promote additional products and services on qualified calls.
• Use strong communication to meet client and customer goals.

Skills

Detail oriented

Call center experience

Professionalism

Shift attendance

Microsoft Office

Learning agility

Education

High school diploma

Tools

Microsoft Office

Job description

Account Control Technology is seeking a Remote Customer Service Representative to handle customer inquiries and account management from a home-based setting. Training starts soon with structured hours and on-call rotation for outages.

You will document details, explain account statuses, and ensure compliance with regulations while pursuing opportunities to offer additional products and services. A positive, reliable communication style is essential.