Remote Account & Relationship Manager — Build Your Career

Wolters Kluwer; Austin (TX); Remote; USD 48,000 - 81,000; Full time

Benefits offered by this job

Commission

Medical, Dental, Vision Plans

401(k)

Tuition Assistance

Job summary

Wolters Kluwer is seeking an Account & Relationship Manager for a permanent remote role in the United States, with preference for CST or EST candidates. You will support senior team members, nurture client relationships, and help identify new sales opportunities.

You’ll learn the essentials of account management, maintain accurate records, assist in presentations, and coordinate meetings while contributing to customer satisfaction and revenue growth.

Qualifications

• 3+ years’ experience in account management or related roles, ideally in insurance or financial services.
• Strong written and verbal communication skills.
• Basic understanding of customer service principles.
• Familiarity with the organization’s products or services.
• Accurate data entry skills.
• Problem-solving and time-management abilities.
• Excellent interpersonal skills for client relationships.
• Experience with CRM systems and sales tools.

Responsibilities

• Assist in identifying potential clients and new business opportunities.
• Conduct initial outreach and establish first contact with potential customers.
• Support sales presentations and product demonstrations.
• Maintain accurate records of customer interactions and sales activities.
• Respond to basic customer inquiries and elevate complex issues.
• Assist in preparing sales reports and tracking performance metrics.
• Learn and understand the products/services offered by the organization.
• Help coordinate meetings and gather customer feedback.
• Participate in team strategy sessions.
• Contribute to customer satisfaction by ensuring timely follow-up and resolution of issues.

Skills

Account management

Customer success

Communication

Customer Service

Product Knowledge

Data Entry

Problem-Solving

Organization

Interpersonal Skills

Sales Tools

Tools

CRM systems

Sales software

Job description

Wolters Kluwer is seeking an Account & Relationship Manager for a permanent remote role in the United States, with preference for CST or EST candidates. You will support senior team members, nurture client relationships, and help identify new sales opportunities.

You’ll learn the essentials of account management, maintain accurate records, assist in presentations, and coordinate meetings while contributing to customer satisfaction and revenue growth.