Remote Account Manager — Retention & Growth Leader

Onflo; United States; Remote; USD 100,000 - 115,000; Full time

Job summary

K12 Insight is seeking an Account Manager to own a book of business across K-12 districts, driving retention, growth, and renewals. You’ll identify expansion opportunities, monitor account health, and maintain executive sponsorship across your portfolio.

The role is remote across the United States with travel up to 25% and a base salary around $100,000 per year plus commission. You’ll negotiate value with clients and collaborate with cross-functional teams to maximize impact.

Qualifications

• 5+ years in account management, client success, or sales.
• Ownership of retention and expansion revenue.
• Proven track record of maintaining NRR >100% across a portfolio.
• Comfortable in commercial conversations, pricing obstacles, and closing.
• Technically curious; can learn new software by exploring.
• Active Salesforce user and AI tool adopter.
• K-12 or EdTech experience is a plus, not required.

Responsibilities

• Own a book of business with retention and expansion at its core.
• Proactive health monitoring and churn mitigation.
• Full renewal lifecycle from outreach through close.
• Identify, qualify, and close cross-sell and upsell opportunities.
• Maintain executive sponsor relationships across accounts.

Skills

Account management

Client success

Sales experience

Retention ownership

Pricing negotiation

Tech curiosity

Tools

Salesforce

AI tools

Job description

K12 Insight is seeking an Account Manager to own a book of business across K-12 districts, driving retention, growth, and renewals. You’ll identify expansion opportunities, monitor account health, and maintain executive sponsorship across your portfolio.

The role is remote across the United States with travel up to 25% and a base salary around $100,000 per year plus commission. You’ll negotiate value with clients and collaborate with cross-functional teams to maximize impact.