Remote Account Manager - Commercial Lines (PT Hours)

Insurance Office Of America, Inc.; Anaheim (CA); Remoto; USD 75.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth opportunities

Work-life balance

Descrizione del lavoro

Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines to manage an assigned book of business and support new business. The role emphasizes service quality, renewals, and strong client communication.

The ideal candidate will hold an active P&C license, have 3+ years in account management (or 5+ in insurance) and possess solid MS Office skills. Remote work is available within specified western states, with on-site/hybrid options as needed.

Competenze

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Mansioni

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Conoscenze

Account management

Customer service

Communication

Organizational skills

Problem solving

Formazione

CIC (Certified Insurance Counselor)

High School Diploma

Strumenti

MS Office (Outlook, Word, Excel)

Descrizione del lavoro

Insurance Office Of America, Inc. is seeking an Account Manager for Commercial Lines to manage an assigned book of business and support new business. The role emphasizes service quality, renewals, and strong client communication.

The ideal candidate will hold an active P&C license, have 3+ years in account management (or 5+ in insurance) and possess solid MS Office skills. Remote work is available within specified western states, with on-site/hybrid options as needed.