Remote Account Manager - Commercial Lines (P&C Licensed)

Insurance Office of America; Streamwood (IL); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Paid vacation

Sick time

Professional growth

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to oversee a book of business with emphasis on retention and growth. The role includes coordinating client service, policy administration, billing, claims, and renewal activity.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license, and strong communication skills. Hybrid work may apply with on-site needs near branches.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active P&C license; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Skills

Account management

Insurance knowledge

MS Office

Communication

Problem solving

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to oversee a book of business with emphasis on retention and growth. The role includes coordinating client service, policy administration, billing, claims, and renewal activity.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license, and strong communication skills. Hybrid work may apply with on-site needs near branches.