Remote Account Manager - Commercial Lines (P&C Licensed)

Insurance Office of America; Portland (ME); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Professional growth and career options

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage a book of business, retain clients, and support new business growth. The role emphasizes coordinating day-to-day admin, customer service, and revenue protection.

Candidates should have 3+ years in account management or 5+ years in insurance, active P&C license, and preferred CIC. The position offers competitive pay, company-paid health insurance, 401k, holidays, and career progression.

Qualifications

• 3+ years of account management experience or 5+ years in insurance.
• Active P&C license is required; CIC or equivalent is preferred.
• Strong analytical, problem solving, and communication skills.
• Proficiency in MS Office; ability to manage multiple tasks.

Responsibilities

• Maintain industry expertise and technical competence.
• Lead daily activities of the account management team.
• Process customer requests, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Prepare submissions, negotiate coverages, present proposals.
• Monitor delinquent accounts and collect balances.
• Maintain agency systems and carrier/vendor data.
• Track activity to ensure timely completion.
• Communicate workload status with the team.
• Deliver proactive, high-quality service.
• Keep policies compliant with company procedures.
• Pursue best practices for team performance.
• Demonstrate integrity and leadership for IOA values.

Skills

Account management

Customer service

Communication

Team leadership

Problem solving

Education

High School Diploma

CIC or equivalent

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage a book of business, retain clients, and support new business growth. The role emphasizes coordinating day-to-day admin, customer service, and revenue protection.

Candidates should have 3+ years in account management or 5+ years in insurance, active P&C license, and preferred CIC. The position offers competitive pay, company-paid health insurance, 401k, holidays, and career progression.