Remote Account Manager - Commercial Lines (P&C Licensed)

Insurance Office of America; Cordele (GA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid time off

Career growth

Team culture

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business, retain clients, and support new growth. The role coordinates administrative and customer service activities to resolve complex issues and ensure accuracy.

The ideal candidate has 3+ years in account management or 5+ years in insurance, with an active P&C license. Proficiency in MS Office and strong communication are essential for success in a collaborative team.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry
• Active P&C license required; CIC or equivalent preferred
• Strong analytical, problem-solving and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma or equivalent

Responsibilities

• Maintain technical competence and industry expertise
• Direct daily activities of the account management team
• Handle customer service requests, policy administration, billing, claims, and coverage analysis
• Manage policy expirations and renewals
• Conduct client research, prepare submissions, negotiate coverages, and present proposals
• Monitor reports and collect outstanding balances
• Maintain agency management systems and carrier/vendor platforms
• Communicate workload status and issues with the account team
• Deliver proactive service and uphold IOA values

Skills

Account management

Insurance brokerage

Analytical skills

Customer service

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee a book of business, retain clients, and support new growth. The role coordinates administrative and customer service activities to resolve complex issues and ensure accuracy.

The ideal candidate has 3+ years in account management or 5+ years in insurance, with an active P&C license. Proficiency in MS Office and strong communication are essential for success in a collaborative team.