Remote Account Manager - Commercial Lines, P&C Licensed

Insurance Office of America; Fairfield (AL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career growth

Work-life balance

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage a portfolio, ensure retention, and support new business. The role involves coordinating day-to-day admin tasks, handling client inquiries, and maintaining accuracy across systems.

The ideal candidate holds an active P&C license with strong analytical and communication skills, plus experience in policy renewals, billing, and coverage analysis.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active P&C license required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities; resolve complex issues.
• Policy management: renewals and expirations; negotiations and proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Customer service

Communication

Problem solving

MS Office

Education

High School Diploma

CIC or equivalent preferred

Tools

Agency management systems

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage a portfolio, ensure retention, and support new business. The role involves coordinating day-to-day admin tasks, handling client inquiries, and maintaining accuracy across systems.

The ideal candidate holds an active P&C license with strong analytical and communication skills, plus experience in policy renewals, billing, and coverage analysis.