Remote Account Manager, Commercial Lines (P&C License)

Insurance Office of America; Leander (TX); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Paid time off

Career progression

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book, retain clients, support new business, and coordinate day-to-day administrative and customer service tasks.

The ideal candidate has 3+ years in account management or 5+ years in insurance, active P&C license, strong service orientation, and MS Office proficiency. IOA offers competitive pay and benefits including health insurance and 401K.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and present proposals.

Skills

Account management

Insurance brokerage

Analytical skills

Customer service

MS Office

Communication

Organizational skills

Education

High School Diploma

CIC designation preferred

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book, retain clients, support new business, and coordinate day-to-day administrative and customer service tasks.

The ideal candidate has 3+ years in account management or 5+ years in insurance, active P&C license, strong service orientation, and MS Office proficiency. IOA offers competitive pay and benefits including health insurance and 401K.