Remote Account Manager - Commercial Lines (P&C)

Insurance Office of America; Derry (NH); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salary and bonus potential

Company-paid health insurance

401K with employer match

Career growth opportunities

Job summary

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines to manage a book of business, support new business, and coordinate day-to-day admin and service activities. The role requires active P&C licensing and offers opportunities for professional growth.

Ideal candidates have 3+ years in account management or 5+ years in insurance, with strong communication and client-service skills.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.

Skills

Account management

Customer service

Communication

Analytical thinking

Problem solving

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) is seeking an Account Manager for Commercial Lines to manage a book of business, support new business, and coordinate day-to-day admin and service activities. The role requires active P&C licensing and offers opportunities for professional growth.

Ideal candidates have 3+ years in account management or 5+ years in insurance, with strong communication and client-service skills.