Remote Account Manager – Commercial Lines

Insurance Office of America; Jackson (MS); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid time off

401K matching

Career growth

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to support an assigned book of business, retain accounts, and assist with new business. The role emphasizes coordinating daily admin tasks, client service, and timely issue resolution.

The ideal candidate has 3+ years in account management or 5+ years in the insurance industry, active P&C licensing, and strong analytical and communication skills.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; CIC or equivalent preferred.

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance brokerage knowledge

Active license

Analytical skills

Customer service

MS Office proficiency

Communication

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to support an assigned book of business, retain accounts, and assist with new business. The role emphasizes coordinating daily admin tasks, client service, and timely issue resolution.

The ideal candidate has 3+ years in account management or 5+ years in the insurance industry, active P&C licensing, and strong analytical and communication skills.