Remote Account Manager, Commercial Lines

Insurance Office of America; Charlotte (NC); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career growth

Work-life balance

Community service

Team environment

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new opportunities. The role requires insurance licensing and strong customer service. Remote work is available for candidates in Eastern or Central Time Zones.

Ideal candidates have 3+ years in account management or 5+ years in insurance, with proficiency in MS Office and client communication. IOA offers healthcare, 401(k), and growth opportunities.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Required active licensing; professional designation (CIC or equivalent) preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Renewal process: conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Accounts receivable: monitor reports and take action on delinquent accounts, collecting outstanding balances.

Skills

Customer service

Communication

Analytical thinking

Multitasking

Organizational skills

Problem-solving

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to manage a book of business, retain clients, and support new opportunities. The role requires insurance licensing and strong customer service. Remote work is available for candidates in Eastern or Central Time Zones.

Ideal candidates have 3+ years in account management or 5+ years in insurance, with proficiency in MS Office and client communication. IOA offers healthcare, 401(k), and growth opportunities.