Remote Account Manager - Commercial Insurance Lines

Insurance Office of America; DeLand (FL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Company-paid health insurance

401K with employer match

Career growth opportunities

Work-life balance

Job summary

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage a book of business, retain accounts, and support new business in a remote-capable role spanning Eastern or Central Time Zones. The role requires an active P&C license and strong client service across policy administration, billing, claims, and renewals.

Ideal candidates bring 3+ years in account management or 5+ years in insurance, with solid MS Office skills and a professional designation preferred.

Qualifications

• Active P&C license required.
• Experience in insurance brokerage and client needs preferred.
• 3+ years of account management experience or 5+ years in insurance industry.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
• Maintain policy management, expirations, renewals, and conduct client submissions and proposals.
• Monitor accounts receivable and take action on delinquent balances.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

Skills

Account management

Customer service

Analytical skills

Problem-solving

Communication

Organizational skills

Multitasking

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage a book of business, retain accounts, and support new business in a remote-capable role spanning Eastern or Central Time Zones. The role requires an active P&C license and strong client service across policy administration, billing, claims, and renewals.

Ideal candidates bring 3+ years in account management or 5+ years in insurance, with solid MS Office skills and a professional designation preferred.