Remote Account Manager - Commercial Insurance Lines

Insurance Office of America; Cibolo (TX); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth opportunities

Supportive team and rewarding work

Job summary

Insurance Office of America (IOA) in Texas is seeking an Account Manager - Commercial Lines to manage a book of business, drive retention, and support new business. Remote work is available for candidates in Eastern or Central Time Zones with hybrid onsite as needed.

Ideal candidates have 3+ years in account management (or 5+ years in insurance), active P&C license (CIC preferred), and strong analytical, service, and MS Office skills. IOA offers competitive pay and benefits.

Qualifications

• 3+ years of account management experience, or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; CIC or equivalent preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain compliance with policy expirations and renewals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance brokerage

Licensing (P&C)

CIC or equivalent (preferred)

Analytical & problem-solving

Customer service & communication

MS Office (Outlook Word Excel)

Education

High School Diploma

Active P&C license

Tools

MS Office

Job description

Insurance Office of America (IOA) in Texas is seeking an Account Manager - Commercial Lines to manage a book of business, drive retention, and support new business. Remote work is available for candidates in Eastern or Central Time Zones with hybrid onsite as needed.

Ideal candidates have 3+ years in account management (or 5+ years in insurance), active P&C license (CIC preferred), and strong analytical, service, and MS Office skills. IOA offers competitive pay and benefits.