Remote Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Germantown (MD); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Paid holidays and vacation

Job summary

Insurance Office of America in the United States is seeking an Account Manager - Commercial Lines to manage a book of business with a focus on retention and cross‑sell opportunities. The role involves coordinating daily admin, resolving complex issues, and ensuring error-free service for clients.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, with an active P&C license (CIC preferred) and strong communication, analytical, and organization skills.

Qualifications

• 3–5 years of account management experience or 5+ years in insurance.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty license; CIC or equivalent preferred.
• Strong analytical, problem-solving, and organizational skills.

Responsibilities

• Manage assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.
• Renewals: research, submissions, negotiation, and proposals.
• Ensure data accuracy in agency systems and timely communication.

Skills

Account management

Customer service

Analytical skills

MS Office

Education

High School Diploma or equivalent

CIC or equivalent (preferred)

Tools

Agency management systems

Carrier/vendor platforms

Job description

Insurance Office of America in the United States is seeking an Account Manager - Commercial Lines to manage a book of business with a focus on retention and cross‑sell opportunities. The role involves coordinating daily admin, resolving complex issues, and ensuring error-free service for clients.

Ideal candidates have 3–5 years in account management or 5+ years in insurance, with an active P&C license (CIC preferred) and strong communication, analytical, and organization skills.