Remote Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Ann Arbor (MI); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays

Career growth

Work-Life balance

Job summary

Insurance Office of America seeks an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new opportunities. The role involves coordinating daily administrative tasks, client service requests, and renewals.

The ideal candidate possesses 3–5 years in account management or 5+ years in insurance, with active P&C licensing (CIC is a plus) and strong analytical and communication skills.

Qualifications

• 3-5 years of account management experience or 5+ years in insurance
• Active property & casualty licensing required; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma or equivalent

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy.

Skills

Account management

Insurance industry

Analytical skills

Communication

Multitasking

Organizational skills

Customer service

Education

High school diploma

P&C license (active)

CIC designation preferred

Tools

MS Office

Job description

Insurance Office of America seeks an Account Manager - Commercial Lines to manage an assigned book of business, ensuring retention and supporting new opportunities. The role involves coordinating daily administrative tasks, client service requests, and renewals.

The ideal candidate possesses 3–5 years in account management or 5+ years in insurance, with active P&C licensing (CIC is a plus) and strong analytical and communication skills.