Remote Account Manager Associate — Commercial Lines

Insurance Office of America; Simi Valley (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Paid holidays and vacations

Professional growth opportunities

Job summary

The Insurance Office of America is seeking an Account Manager Associate for Commercial Lines. This position supports the account team with administrative and customer service tasks while managing smaller accounts. A preferred remote work setup is available for residents in California.

Ideal candidates will have over 7 years in customer service within the insurance sector. Responsibilities include policy management, handling client requests, and ensuring service excellence.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active property & casualty licensing; professional designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research and gather underwriting information.
• Monitor reports and take action on delinquent accounts.

Skills

Customer service experience

Analytical skills

Problem-solving

Communication skills

Multitasking skills

Organizational skills

Technical competence

Leadership skills

Education

High School Diploma or equivalent

Tools

MS Office

Job description

The Insurance Office of America is seeking an Account Manager Associate for Commercial Lines. This position supports the account team with administrative and customer service tasks while managing smaller accounts. A preferred remote work setup is available for residents in California.

Ideal candidates will have over 7 years in customer service within the insurance sector. Responsibilities include policy management, handling client requests, and ensuring service excellence.