Remote Account Growth Manager

INDiVO | Marketing & Advertising; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Remote work

Revenue-share program

Job summary

INDiVO is seeking a motivated Account Manager to build strong client relationships, drive growth, and manage a portfolio of client accounts remotely from within the United States. You will coordinate with strategy, creative, development, and technical teams to deliver value and growth.

The role emphasizes ownership of client relationships, learning how businesses work, and identifying opportunities to expand INDiVO services.

Qualifications

• 2–4+ years of account management or client services experience.
• Direct experience communicating with clients, business owners, or marketing teams.
• Working understanding of digital marketing and how websites, SEO, ads, email, CRM, analytics fit together.
• Strong written and verbal communication skills.
• Excellent organization and follow-through.
• Ability to manage multiple clients and priorities without losing details.
• Comfort leading client conversations independently.
• Curiosity to learn how a client’s business works and identify growth opportunities.
• Commercial instincts to recognize opportunities without turning conversations into sales pitches.
• Experience working remotely within a small, skilled team is a plus.

Responsibilities

• Serve as primary contact for a portfolio of INDiVO clients and collaborate with strategy, creative, development, and technical teams.
• Manage day-to-day communication and maintain client relationships.
• Lead regular client calls, status meetings, and follow-ups.
• Keep projects moving: requests, approvals, and commitments.
• Coordinate with internal team members to ensure clear communication of client needs.
• Translate technical and marketing information into clear client communications.
• Identify opportunities for additional INDiVO services to drive client goals.
• Develop recommendations, estimates, proposals, and account-growth plans.
• Monitor client satisfaction and address issues before they escalate.
• Maintain accurate client activities, opportunities, notes, and follow-ups in CRM.
• Assist with renewals and ongoing account planning.
• Support case studies, testimonials, and INDiVO marketing initiatives when appropriate.
• Travel to client meetings, presentations, and company events as needed.

Skills

Account management

Client communication

Digital marketing knowledge

Organization skills

Multiclient management

Independent work

Commercial instincts

Remote collaboration

Ownership & problem solving

Tools

Google Analytics

SEMrush

WordPress

CRM systems

Project-management software

AI productivity tools

Job description

INDiVO is seeking a motivated Account Manager to build strong client relationships, drive growth, and manage a portfolio of client accounts remotely from within the United States. You will coordinate with strategy, creative, development, and technical teams to deliver value and growth.

The role emphasizes ownership of client relationships, learning how businesses work, and identifying opportunities to expand INDiVO services.