Remote Account Executive - Growth & Client Success

Openlane; Northern (KY); Hybrid; USD 60,000 - 80,000; Full time

Job summary

OPENLANE is seeking an Account Executive to manage dealership relationships, drive growth, and provide exceptional customer service within a dedicated regional book of business. You will apply a consultative sales approach to help customers adopt our software and achieve success in a remote role.

The ideal candidate has 3–5 years of inside sales/account management experience, is bilingual in English/Spanish, and proficient with Google Suite.

Qualifications

• 3–5 years of sales and/or account management experience.
• Bilingual in English/Spanish.
• Strong understanding of online technologies and proficiency in Google Suite.
• Proactive problem-solver who takes ownership of issues from start to finish.
• Excellent oral and written communication with focus on customer service.

Responsibilities

• Act as the main point of contact for dealerships within your book of business and drive growth by understanding customer needs.
• Maintain cross-department communication to ensure stakeholder satisfaction and issue resolution.
• Develop competitive knowledge of products, industry trends, and developments.
• Document all research and customer interactions in the CRM for product and service reliability.
• Track daily/weekly/monthly activity and performance against goals using CRM.

Skills

Bilingual English/Spanish

Google Suite

CRM awareness

Education

Bachelor's Degree

Tools

Salesforce

Job description

OPENLANE is seeking an Account Executive to manage dealership relationships, drive growth, and provide exceptional customer service within a dedicated regional book of business. You will apply a consultative sales approach to help customers adopt our software and achieve success in a remote role.

The ideal candidate has 3–5 years of inside sales/account management experience, is bilingual in English/Spanish, and proficient with Google Suite.