Remote Account Director – Public Sector IT Services

Sawdey Solution Services; Austin (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision

401(k) with immediate vesting

Paid training and tuition reimbursement

Job summary

Sawdey Solution Services is looking for an experienced Account Director to oversee a large-scale technology services program for a public-sector client. The role entails managing customer communications and service delivery responsibilities.

Qualified candidates will have 10+ years in managed services and 5+ years in a leadership role. The position offers flexibility with remote work, a comprehensive compensation package, and a focus on professional growth.

Qualifications

• 10+ years of experience in managed services or similar roles.
• 5+ years in an account leadership role with accountability.
• Experience managing senior executive relationships.

Responsibilities

• Lead the integration of team culture across contracts.
• Ensure customer satisfaction and adherence to service levels.
• Manage all customer communications and relationships.

Skills

Effective communication

Proficiency in Microsoft Office suite

Ability to travel

Education

Bachelor's degree in Computer Science or related field

Job description

Sawdey Solution Services is looking for an experienced Account Director to oversee a large-scale technology services program for a public-sector client. The role entails managing customer communications and service delivery responsibilities.

Qualified candidates will have 10+ years in managed services and 5+ years in a leadership role. The position offers flexibility with remote work, a comprehensive compensation package, and a focus on professional growth.