Remote 3rd-Party Collections Specialist | Earn Commission

Lcs-Financial-Services-Corporation; Kentucky; Remote; USD 36,000 - 56,000; Full time

Benefits offered by this job

Remote work from home

Commission earnings

Medical, dental & vision insurance

401k retirement plan

Paid holidays

Discretionary time off

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. You will manage inbound and outbound calls, negotiate settlements, and apply skip-tracing techniques to locate debtors while maintaining regulatory compliance.

This 100% remote role offers a commission program, a Monday–Friday schedule, and benefits starting after 30 days. You will work from home in an approved state and contribute to meeting recovery goals with professionalism and

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• Must reside in an approved state.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Skills

Debt collection

Negotiation

Customer service

Verbal communication

Attention to detail

Independent work

Education

High school diploma or equivalent

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. You will manage inbound and outbound calls, negotiate settlements, and apply skip-tracing techniques to locate debtors while maintaining regulatory compliance.

This 100% remote role offers a commission program, a Monday–Friday schedule, and benefits starting after 30 days. You will work from home in an approved state and contribute to meeting recovery goals with professionalism and