Remote 3rd-Party Collections Specialist (Commission)

LCS Financial Services Corporation; Louisiana; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work

Commission

Weekday schedule

Benefits package (medical, dental, and

Life and disability insurance

401k

Paid holidays

Discretionary time off

Team-oriented culture

Job summary

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join our nationwide team from home. You will manage delinquent accounts, negotiate settlements, and work within regulatory guidelines to maximize recoveries while maintaining professionalism.

We value results-driven professionals who communicate effectively, stay organized, and thrive in a remote, performance-focused environment. Eligible states include LA and many others nationwide.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace suitable for confidential customer conversations.
• Reliable internet connectivity sufficient to perform job responsibilities.
• Ability to remain available, responsive, and productive throughout scheduled working hours.
• Must reside and work in an LCS-approved state.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery opportunities.
• Consistently work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintain consistent communication with management and team members while working remotely.

Skills

Debt collection

Negotiation

Persuasion

Conflict resolution

Verbal communication

Active listening

Telephone etiquette

Organization

Independence

Reliability

Remote workspace

Internet connectivity

Time management

Residency requirement

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking an experienced Remote Collections Specialist to join our nationwide team from home. You will manage delinquent accounts, negotiate settlements, and work within regulatory guidelines to maximize recoveries while maintaining professionalism.

We value results-driven professionals who communicate effectively, stay organized, and thrive in a remote, performance-focused environment. Eligible states include LA and many others nationwide.