Relocation & Housing Support Specialist

Socket.dev; United States; Remote; USD 23,000 - 26,000; Full time

Job summary

Sedgwick is seeking a Housing Support Specialist to coordinate lease extensions and housing needs for displaced policyholders. You’ll blend empathetic client support with vendor coordination to ensure uninterrupted housing and a high‑touch service experience.

Responsibilities include communicating with adjusters and landlords, managing extension timelines, and maintaining accurate records while handling multiple claims with urgency and ownership.

Qualifications

• High school diploma or GED is required.
• Two years of leasing, property management, customer service, or account management experience preferred.
• Bilingual English/Spanish is a plus.

Responsibilities

• Coordinate lease extensions and housing support for displaced policyholders.
• Maintain clear communication between insureds, adjusters, landlords, and vendors.
• Monitor lease expirations and prevent service interruptions.
• Document all updates and actions with accuracy in internal systems.

Skills

Communication

Organization

Attention to detail

Problem solving

Independence

Coordination

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Microsoft Office

CRM systems

Job description

Sedgwick is seeking a Housing Support Specialist to coordinate lease extensions and housing needs for displaced policyholders. You’ll blend empathetic client support with vendor coordination to ensure uninterrupted housing and a high‑touch service experience.

Responsibilities include communicating with adjusters and landlords, managing extension timelines, and maintaining accurate records while handling multiple claims with urgency and ownership.