Housing Continuity & Relocation Specialist

Socket.dev; Oregon; On-site; USD 23,000 - 26,000; Full time

Job summary

Sedgwick, a leading risk and claims partner, seeks a Housing Support Specialist to coordinate lease extensions and ongoing housing support for displaced policyholders in a fast-paced, service-driven environment. The role requires strong communication, organization, and problem-solving skills, with experience in leasing or property management.

Bilingual English/Spanish is a plus, and MS Office proficiency is expected.

Qualifications

• High school diploma or GED required.
• Two (2) years of experience in leasing, property management, customer service or account management.

Responsibilities

• Coordinate and manage lease extensions and ongoing housing support for displaced policyholders.
• Maintain communication between insureds, adjusters and landlords.
• Monitor upcoming lease expirations to prevent service interruptions and ensure housing continuity.
• Document all communication and updates in internal systems with accuracy and timeliness.
• Handle in-stay service requests and coordinate with vendors, landlords, and adjusters.

Skills

Verbal communication

Written communication

Organizational skills

Problem solving

MS Office

CRM platforms

Independence

Relationship management

Accountability

Bilingual English/Spanish

Education

High school diploma or GED

Tools

Microsoft Office

CRM platforms

Job description

Sedgwick, a leading risk and claims partner, seeks a Housing Support Specialist to coordinate lease extensions and ongoing housing support for displaced policyholders in a fast-paced, service-driven environment. The role requires strong communication, organization, and problem-solving skills, with experience in leasing or property management.

Bilingual English/Spanish is a plus, and MS Office proficiency is expected.