Route Relief Driver: Delivery & Customer Service

Alsco-Uniforms-6; Albuquerque (NM); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401(k) Plan with Company Match

Medical, Dental, Vision

FSA/HSA

Life Insurance

Disability Insurance

Vacation & Holidays

EAP

Job summary

Alsco Uniforms in Albuquerque, NM is seeking a Route Relief Utility Driver to support service departments with deliveries, pickups, and customer service on assigned routes. This non-exempt position reports to the District Manager and emphasizes up-selling and cross-selling to meet customer needs.

You will deliver products, handle payments, maintain documentation, and collaborate with service, sales, and operations teams to ensure smooth operations on a daily basis.

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Support for other service team members where required.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Delivery

Sales support

Communication skills

Valid driver’s license

Job description

Alsco Uniforms in Albuquerque, NM is seeking a Route Relief Utility Driver to support service departments with deliveries, pickups, and customer service on assigned routes. This non-exempt position reports to the District Manager and emphasizes up-selling and cross-selling to meet customer needs.

You will deliver products, handle payments, maintain documentation, and collaborate with service, sales, and operations teams to ensure smooth operations on a daily basis.