Route Relief Driver - Customer-Focused Delivery

Alsco-Uniforms-6; Farmington (NM); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Farmington, NM seeks a Route Relief Utility Driver to assist service departments by delivering products and collecting soiled linens on assigned routes on time. You will also engage in up-selling and provide excellent customer service to sustain loyalty and strong relationships.

The role reports to the District Manager and collaborates with service, sales, and operations teams to ensure SOPs are followed, inventories are accurate, and customer files are maintained.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Excellent verbal and written communication skills in English.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Support for other service team members where required.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Valid Driver's License

Customer Service

English Communication

Sales/Upsell

Job description

Alsco Uniforms in Farmington, NM seeks a Route Relief Utility Driver to assist service departments by delivering products and collecting soiled linens on assigned routes on time. You will also engage in up-selling and provide excellent customer service to sustain loyalty and strong relationships.

The role reports to the District Manager and collaborates with service, sales, and operations teams to ensure SOPs are followed, inventories are accurate, and customer files are maintained.