Relief Administrative Support (5630)

Center for Family Services; Washington (NJ); On-site; USD 20,457 - 29,136; Part time

Job summary

A leading non-profit organization in Washington, NJ seeks a Front Desk Administrative Support Staff to assist psychiatric and clinical teams. This part-time role requires strong administrative skills, confidentiality, and professionalism. Responsibilities include scheduling appointments, maintaining records, and supporting staff in delivering exceptional client services. Ideal candidates will have a High School Diploma and proficiency in clerical skills. Competitive hourly rate of $18 offered for this essential position.

Qualifications

• Ability to maintain confidentiality of clients.
• Proficiency in clerical skills such as word processing and filing.
• Ability to interact respectfully with clients and staff.

Responsibilities

• Answer telephones and route calls or take messages.
• Schedule appointments for medical staff.
• Maintain centralized client/staff schedule of appointments.
• Collect fees and post receivables in ECR.
• Complete incident reports according to policy.

Skills

Administrative skills

Confidentiality maintenance

Professional interaction

Clerical skills

Education

High School Diploma or equivalent

Job description

Job Type/Status

Per Diem, Part time, Tuesday 4pm‑8pm, Wednesday 4pm‑8pm and Thursday 4pm‑8pm with other per diem shifts available to provide coverage as needed

Salary

$18 per hour

Summary

The Front Desk Administrative Support Staff of the Center for Family Services supports the psychiatric and clinical staff in an outpatient behavioral health office located in Washington, NJ. This role is essential in maintaining accurate records, ensuring compliance with regulatory standards, and supporting our team in delivering exceptional client services. The ideal candidate will possess strong administrative skills, a commitment to confidentiality, and a proactive approach to problem‑solving.

Duties and Responsibilities

• Answer telephones in a professional manner and appropriately route calls or take messages;
• Maintain confidentiality of clients;
• Provide support to medical, clinical and non‑clinical direct service staff;
• Schedule appointments for medical staff;
• Maintain centralized client/staff schedule of appointments in ECR;
• Collect fees and post receivables in ECR;
• Accurate and timely completion of forms necessary for third‑party reimbursement and program compliance;
• Utilize ECR to organize and maintain clinical records;
• Scan documents and either upload, save or send as appropriate;
• Type or word‑process required assignments accurately and promptly;
• Process request for medical records, document the request and record sent;
• Gather data and complete statistical reports as requested by administrative staff;
• Perform clerical functions, as appropriate;
• Complete incident reports according to policy in a timely and accurate manner;
• Observe and report facility safety and maintenance problems;
• Participate in required staff trainings, meetings and supervision as scheduled;
• Abide by agency Policies and Procedures.

Requirements

• High School Diploma or equivalent
• Ability to maintain confidentiality of clients
• Ability to interact with clients and staff in a professional and respectful manner
• Proficiency in clerical skills, such as word processing, filing and telephone etiquette

About Employment at Center For Family Services

Center For Family Services is a leader in the non‑profit sector and has been named a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you’re interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.org.

Disclaimer

All positions require pre‑employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.