Relief Administrative Support

Center for Family Services; Washington (NJ); On-site; USD 20,457 - 29,136; Part time

Job summary

A leading non-profit organization in Washington, NJ is seeking Front Desk Administrative Support Staff to assist psychiatric and clinical teams in an outpatient setting. This role focuses on maintaining accurate records and ensuring compliance while delivering exceptional client services. Ideal candidates will have strong administrative skills, prioritize confidentiality, and engage in professional interactions. Join a recognized workplace that values your contributions and allows for professional growth.

Qualifications

• Ability to maintain confidentiality of clients.
• Proficiency in clerical skills, such as word processing, filing, and telephone etiquette.
• Ability to interact with clients and staff in a professional manner.

Responsibilities

• Answer telephones professionally and route calls.
• Maintain centralized client/staff appointment schedule.
• Collect fees and post receivables.
• Complete incident reports accurately.

Skills

Administrative skills

Confidentiality

Problem-solving

Professional interaction

Education

High School Diploma or equivalent

Tools

ECR (Electronic Clinical Records)

Job description

Job Type/Status

Per Diem, Part time, Tuesday 4pm‑8pm, Wednesday 4pm‑8pm and Thursday 4pm‑8pm with other per diem shifts available to provide coverage as needed

Salary

$18 per hour

Summary

The Front Desk Administrative Support Staff of the Center for Family Services supports the psychiatric and clinical staff in an outpatient behavioral health office located in Washington, NJ. This role is essential in maintaining accurate records, ensuring compliance with regulatory standards, and supporting our team in delivering exceptional client services. The ideal candidate will possess strong administrative skills, a commitment to confidentiality, and a proactive approach to problem‑solving.

Duties and Responsibilities

• Answer telephones in a professional manner and appropriately route calls or take messages;
• Maintain confidentiality of clients;
• Provide support to medical, clinical and non‑clinical direct service staff;
• Schedule appointments for medical staff;
• Maintain centralized client/staff schedule of appointments in ECR;
• Collect fees and post receivables in ECR;
• Accurate and timely completion of forms necessary for third‑party reimbursement and program compliance;
• Utilize ECR to organize and maintain clinical records;
• Scan documents and either upload, save or send as appropriate;
• Type or word‑process required assignments accurately and promptly;
• Process request for medical records, document the request and record sent;
• Gather data and complete statistical reports as requested by administrative staff;
• Perform clerical functions, as appropriate;
• Complete incident reports according to policy in a timely and accurate manner;
• Observe and report facility safety and maintenance problems;
• Participate in required staff trainings, meetings and supervision as scheduled;
• Abide by agency Policies and Procedures.

Requirements

• High School Diploma or equivalent
• Ability to maintain confidentiality of clients
• Ability to interact with clients and staff in a professional and respectful manner
• Proficiency in clerical skills, such as word processing, filing and telephone etiquette

About Employment at Center For Family Services

Center For Family Services is a leader in the non‑profit sector and has been named a top workplace in the region since 2010. As part of our team, you will be recognized as our most valuable resource. Our staff balance best practices with personalized care. Together our team makes a positive difference in the lives of people in need. If you’re interested in a rewarding career, Center For Family Services is a great place to grow as a professional. For more information about our top workplace, please visit Center For Family Services website at www.centerffs.org.

Disclaimer

All positions require pre‑employment drug screening and criminal record checks. Many positions require motor vehicle record evaluations and medical clearances. Center For Family Services is an equal opportunity employer offering competitive salaries and excellent benefits packages.