Relationship Teller & Customer Care Specialist

First Southern National Bank; Richmond (KY); On-site; USD 29,000 - 36,000; Full time

Job summary

First Southern National Bank in Kentucky seeks a friendly Teller/CSR to be the bank's face for customers. You will handle transactions, open deposits, and cultivate relationships while delivering outstanding service and meeting performance goals.

You should have a high school diploma, cash handling and customer service experience, strong communication, and comfort with basic math and computers. Join a community bank that values accuracy, teamwork, and local decisions.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling and customer service experience required.
• Strong interpersonal communication and interaction skills.
• Organized and detail-oriented.
• Demonstrated aptitude for basic mathematical computation.
• Strong computer literacy and openness to learning new applications.

Responsibilities

• Provide full-service teller transaction processing in accordance with company policy and standards.
• Open new deposit accounts and grow existing relationships as directed.
• Routinely listen to needs while talking with customers; offer appropriate First Southern products and services to meet those needs.
• Know the bank's loan, deposit, and other product/service offerings and explain them to current and potential customers effectively.
• Provide timely, helpful, and accurate responses to customer requests and complaints.
• Prepare and submit timely and accurate reports as needed.
• Comply with all laws and banking regulations, as applicable.
• Other duties as assigned.

Skills

Cash handling

Customer service

Interpersonal communication

Organized

Mathematical computation

Computer literacy

Education

High school diploma or equivalent

Job description

First Southern National Bank in Kentucky seeks a friendly Teller/CSR to be the bank's face for customers. You will handle transactions, open deposits, and cultivate relationships while delivering outstanding service and meeting performance goals.

You should have a high school diploma, cash handling and customer service experience, strong communication, and comfort with basic math and computers. Join a community bank that values accuracy, teamwork, and local decisions.