Teller/CSR

First Southern National Bank; Richmond (KY); On-site; USD 29,000 - 36,000; Full time

Job summary

First Southern National Bank in Kentucky seeks a friendly Teller/CSR to be the bank's face for customers. You will handle transactions, open deposits, and cultivate relationships while delivering outstanding service and meeting performance goals.

You should have a high school diploma, cash handling and customer service experience, strong communication, and comfort with basic math and computers. Join a community bank that values accuracy, teamwork, and local decisions.

Qualifications

• High school diploma or equivalent required.
• Previous cash handling and customer service experience required.
• Strong interpersonal communication and interaction skills.
• Organized and detail-oriented.
• Demonstrated aptitude for basic mathematical computation.
• Strong computer literacy and openness to learning new applications.

Responsibilities

• Provide full-service teller transaction processing in accordance with company policy and standards.
• Open new deposit accounts and grow existing relationships as directed.
• Routinely listen to needs while talking with customers; offer appropriate First Southern products and services to meet those needs.
• Know the bank's loan, deposit, and other product/service offerings and explain them to current and potential customers effectively.
• Provide timely, helpful, and accurate responses to customer requests and complaints.
• Prepare and submit timely and accurate reports as needed.
• Comply with all laws and banking regulations, as applicable.
• Other duties as assigned.

Skills

Cash handling

Customer service

Interpersonal communication

Organized

Mathematical computation

Computer literacy

Education

High school diploma or equivalent

Job description

About Us

First Southern National Bank is a community and relationship-driven bank serving twelve counties throughout Central and Western KY. Our home office is based in Stanford, with a population of 3,000. Having served our customers for over 40 years, our passion for building a great company has never been stronger. We recognize that we have been given an opportunity to use our example, our influence, and our resources to help others make wise financial decisions, and our desire is to do just that.

About Us

First Southern National Bank is a community and relationship-driven bank serving twelve counties throughout Central and Western KY. Our home office is based in Stanford, with a population of 3,000. Having served our customers for over 40 years, our passion for building a great company has never been stronger. We recognize that we have been given an opportunity to use our example, our influence, and our resources to help others make wise financial decisions, and our desire is to do just that.

Position Summary

The Teller/CSR position serves as the bank's primary face-to-face representative for most customers. The main focus of this position will be developing relationships, selling products, delivering superior customer service, and pursuing all performance goals and objectives of First Southern.

Key Responsibilities

• Provide full-service teller transaction processing in ordinance with company policy and standards
• Open new deposit accounts and grow existing relationships as directed
• Routinely listen to needs while talking with customers. Immediately offer appropriate First Southern products and services to meet those needs
• Know the bank's loan, deposit, and other product/service offerings and explain them to current and potential customers effectively
• Provide timely, helpful, and accurate responses to customer requests and complaints
• Prepare and submit timely and accurate reports as needed
• Comply with all laws and banking regulations, as applicable
• Other duties as assigned

Requirements

• High school diploma or equivalent
• Previous cash handling and customer service experience
• Strong interpersonal communication and interaction skills
• Organized and detail-oriented
• Demonstrated aptitude for basic mathematical computation
• Strong computer literacy and open to learning new applications

Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.