Part-Time Teller: Cash & Customer Service Pro

Independence Bank; Frankfort (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Independence Bank is seeking a Teller to handle bank transactions and customer interactions at our Kentucky locations. You will be the first face customers see, with duties that include deposits, withdrawals, payments, and sales of basic banking products.

The role requires a High School diploma or GED, 1 year teller experience, and completion of the bank’s Teller Certification within 6 months. Expect a Saturday rotation and occasional drive-thru work.

Qualifications

• High School or GED is required.
• 1 year teller experience required; customer service experience preferred.
• Independence Bank Teller Certification within 6 months.
• Requires completion of Teller Fundamentals and Teller Level Up training within three months.

Responsibilities

• Greet all customers and visitors entering lobby or drive-thru.
• Process daily transactions including deposits, cashing checks, loan payments, and cash disbursements.
• Cash checks and payout money after verification of signatures, amounts, and sufficient funds.
• Explain, promote, and sell cashier’s checks and prepaid gift cards.
• Perform services for customers including ordering bank cards and checks.
• Record all transactions promptly and accurately per bank procedures.
• Answer inquiries regarding checking and savings accounts and other bank products.
• Assist customers with account errors or problems, providing balances.
• Balance currency, cash and checks in cash drawer daily; arrange monies by denomination.
• Promote and maintain positive relations with customers and potential customers.
• May be responsible for bank openings/closings; may work drive-thru or float to other locations.

Skills

Customer orientation

Problem-solving

Accuracy

Situational judgment

Confidentiality

Education

High School or GED

Independence Bank Teller Certification within 6 months

Job description

Independence Bank is seeking a Teller to handle bank transactions and customer interactions at our Kentucky locations. You will be the first face customers see, with duties that include deposits, withdrawals, payments, and sales of basic banking products.

The role requires a High School diploma or GED, 1 year teller experience, and completion of the bank’s Teller Certification within 6 months. Expect a Saturday rotation and occasional drive-thru work.