Relationship Specialist - Retail Banking

PNC; Murrysville (Westmoreland County); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental and vision options

401(k) with company match

Pension and stock purchase plans

Job summary

PNC in Murrysville, PA seeks a Personal Banker to grow the branch customer base through proactive sales and exceptional service. You will engage customers, identify opportunities to enhance financial wellbeing, and work with ecosystem partners to broaden share of wallet.

The role emphasizes a strong customer focus and risk-aware operations. Ideal candidates have 3+ years in banking or customer-facing roles and can educate customers on PNC products.

Qualifications

• Associates or equivalent degree typically required; related experience acceptable.
• 3+ years experience in banking or customer-facing roles.
• Ability to educate customers on financial products and services.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow share of wallet and loyalty.
• Deliver proactive sales conversations via outbound calls, lobby engagement and Teller interactions.
• Educate customers on options for managing transactions using technology and resources.
• Perform branch operations with attention to risk and accuracy.

Skills

Sales conversations

Customer service

Financial needs analysis

Cross-sell

Education

No Degree

Tools

CRM tools

Job description

PNC in Murrysville, PA seeks a Personal Banker to grow the branch customer base through proactive sales and exceptional service. You will engage customers, identify opportunities to enhance financial wellbeing, and work with ecosystem partners to broaden share of wallet.

The role emphasizes a strong customer focus and risk-aware operations. Ideal candidates have 3+ years in banking or customer-facing roles and can educate customers on PNC products.