Relationship Manager

Portlandchristian; Evansville (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Thrive in Evansville, IN is seeking a Sales Professional to grow revenue and merchants within an assigned territory, focusing on referral sources and associated merchants. You will target growth from existing customers and new prospects to expand the business.

Responsibilities include building bank partner networks, selling new merchant accounts, identifying customer needs, demonstrating products, and maintaining satisfaction through ongoing relationship management.

Qualifications

• Bachelor’s degree preferred in marketing, sales, business, communication or related field.
• Two years of sales experience preferred.
• Excellent interpersonal and customer service skills.

Responsibilities

• Builds and maintains a network of bank partners to identify new sales leads.
• Sell new merchant accounts, self-sourced or referred.
• Communicate with customers to identify needs and suggest products/services.
• Demonstrates product value based on customer needs.
• Maintain satisfaction through ongoing relationship management and post-sale support.
• Notify existing customers of new products, services, and enhancements.
• Review sales activity reports and address issues in relationships.
• Performs other duties as assigned.

Skills

Sales experience

Negotiation

Customer service

Analytical thinking

Education

Bachelor's degree preferred in Marketing, Sales, Business, Communication or related field

Tools

Microsoft Office

Job description

We are looking for Sales Professional located in:

Evansville, IN

Belleville, IL

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
• Two (2) years of sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and/or related software.

Thrive is an equal opportunity employer.