Relationship Manager

Portlandchristian; St. Louis (MO); On-site; USD 50,000 - 85,000; Full time

Job summary

Thrive in St. Louis, MO is seeking a Relationship Manager / Sales Rep to grow revenue and merchant base within an assigned territory. The role focuses on banks and referral sources to drive new and existing business.

Responsibilities include sourcing leads, selling merchant accounts, identifying customer needs, and maintaining ongoing relationships. Strong communication, negotiation, and MS Office skills are required.

Qualifications

• Bachelor’s degree preferred in Marketing, Sales, Business, or related field.
• Two years of sales experience preferred.
• Strong communication and customer service skills.

Responsibilities

• Builds and maintains a network of bank partners to identify sales leads.
• Sell new merchant accounts, self-sourced or referred by sources.
• Communicates with customers to identify needs and suggests products/services.
• Demonstrates products/services based on customer needs.
• Ensures customer satisfaction and resolves post-sale issues.
• Maintains contact with existing customers about new products/services.
• Reviews reports on sales activities and relationships.
• Performs other duties as assigned.

Skills

Interpersonal skills

Sales

Negotiation

Analytical thinking

Problem solving

MS Office

Education

Bachelor’s degree preferred in Marketing/Sales/Business/Communications

Tools

Microsoft Office Suite

Job description

We are looking for Sales Professional located in:

St. Louis, MO

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long‑term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post‑sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
• Two (2) years of sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem‑solving skills.
• Proficient with Microsoft Office Suite and/or related software.

Thrive is an equal opportunity employer.