Relationship Manager

Portlandchristian; Charlottesville (VA); On-site; USD 45,000 - 70,000; Full time

Job summary

Portlandchristian is seeking a Relationship Manager / Sales Rep to grow revenue and merchants in Charlottesville, VA. You will build long-term relationships with banks and merchants, primarily through referrals, and target growth from existing customers and new prospects.

The role emphasizes identifying product needs, presenting solutions, and maintaining ongoing communication to ensure satisfaction and retention.

Qualifications

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field.
• Two (2) years of sales experience preferred.
• Strong interpersonal and customer service skills.
• Excellent negotiation and problem-solving abilities.

Responsibilities

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

Skills

Interpersonal skills

Sales skills

Negotiation skills

Analytical skills

Customer service

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

We are looking for Sales Professionals located in:

Charlottesville, VA
Lynchburg, VA

JOB SUMMARY:

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenue and number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
• Two (2) years of sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and/or related software.