Relationship Manager

Portlandchristian; Fort Wayne (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Thrive is seeking a Relationship Manager / Sales Rep to grow revenue and the merchant base in Fort Wayne, IN. The role focuses on building long-term relationships with referral sources and merchants, expanding current and new business within the assigned territory.

You will identify needs, present suitable products, and ensure satisfaction through ongoing communication and support, contributing to revenue growth and customer retention.

Qualifications

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and/or related software.

Responsibilities

• Builds and maintains a network of bank partners to identify new sales leads.
• Sells new merchant accounts, self-sourced or referral-based.
• Identifies customer needs and recommends products/services.
• Demonstrates product value based on customer needs.

Skills

Interpersonal skills

Sales and negotiation

Analytical thinking

MS Office / related software

Education

Bachelor's degree (Marketing / Sales / Business / Communication)

Job description

We are looking for Sales Professional located in:

Fort Wayne, IN

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenueand number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs;identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
• Two (2) years of sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and/or related software.

Thrive is an equal opportunity employer.