Relationship Manager

Portlandchristian; Pikeville (KY); On-site; USD 40,000 - 65,000; Full time

Job summary

Portlandchristian is seeking a Sales Professional (Relationship Manager/Sales Rep) located in Pikeville, KY. The role focuses on growing revenue and the number of merchants through active selling and building long-term relationships, primarily with referral sources and associated merchants in the territory.

The candidate will target growth from existing customers and new prospects, leveraging bank partnerships and merchant networks to expand market presence and ensure customer satisfaction.

Qualifications

• Bachelor's degree preferred in Marketing, Sales, Business, Communications or related field.
• Two (2) years of sales experience preferred.

Responsibilities

• Builds and maintains a network of bank partners to identify new sales leads.
• Sell new merchant accounts, self-sourced or referral-led.
• Identify customer needs and suggest products/services to meet them.
• Demonstrate product benefits based on customer needs.
• Maintain customer satisfaction through ongoing communication and relationship management.

Skills

Interpersonal skills

Customer service

Sales and negotiation

Analytical thinking

Microsoft Office

Education

Bachelor's degree in Marketing, Sales, Business, Communications

Job description

We are looking for Sales Professional located in:

Pikeville, KY

The primary function of the Relationship Manager / Sales Rep is to grow, create, and increase revenueand number of merchants within an assigned territory through sales and building long-term relationships, primarily with referral sources and associated merchants. This role will target growth from existing customers, and new potential customers/prospects for the business.

JOB DUTIES AND RESPONSIBILITIES:

• Builds and maintains a network of bank partners from which to identify new sales leads.
• Sell new merchant accounts, whether self-sourced or referred by referral sources.
• Communicates with customers and leads to identify and understand their product or service needs;identifies and suggests products and services to meet those needs.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Reviews and utilizes reports regarding sales activities including calls, sales, lost business, and any customer or vendor relationship issues.
• Performs other duties as assigned.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree preferred in Marketing, Sales, Business, Communication or related field
• Two (2) years of sales experience preferred.

KNOWLEDGE, SKILLS AND ABILITIES:

• Excellent interpersonal and customer service skills.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite and/or related software.

Thrive is an Equal Opportunity Employer.